Pademi Privacy Policy

Effective Date: 01/02/2025

Welcome to Pademi (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and any other services offered by Pademi (collectively, the “Services”).

By using or accessing the Services, you agree to the terms in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Sign Up/Account Creation: such as your name, email address, phone number, username, profile photo, and other details.
• Event Bookings/Transactions: payment information (if applicable), billing address, or other necessary transaction details.
• Contact/Support Requests: any details you share when reaching out to customer support or submitting inquiries.

1.2 Non-Personal Information

We also collect non-personal information about your usage of our Services:

• Device & Usage Data: IP address, browser type, operating system, device information, and activity logs.
• Cookies & Tracking Technologies: cookies, web beacons, and similar technologies to analyze trends, administer the website, and track user's movements

2. How We Use Your Information

• Create and manage your account, provide tailored event recommendations, and facilitate bookings.
• Process payments securely and notify you of transactions.
• Communicate with you via updates, newsletters, and promotional materials.
• Monitor usage trends and enhance our platform features.
• Detect, prevent, or investigate fraud and security breaches.
• Comply with legal obligations and regulatory requirements.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and account settings.
• Analyze traffic to improve the user experience.
• Provide relevant marketing and advertising.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Services may not function properly if you disable cookies.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share information in the following scenarios:

• With Service Providers
  • Payment processors, hosting providers, analytics partners, and other third parties who assist us in running Pademi.
  • These entities are contractually obligated to keep your information confidential and use it only for the services they provide.
• Business Transfers
  • If we merge, acquire, or sell a portion of our assets, user information may be transferred as part of the transaction.
• Legal Requirements
  • If required by law, court order, or government regulations, or to protect the rights, property, or safety of Pademi or others.
• With Your Consent
  • We may disclose your information in other ways if you expressly consent.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. If you delete your account or request data deletion, we will remove or anonymize your personal information within a reasonable timeframe, unless otherwise required by law.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure servers and encrypted transmissions (where appropriate).
• Limiting access to personal information to employees and service providers on a need-to-know basis.
• Regular review of data collection, storage, and processing practices.

However, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

7. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

• Access: Request a copy of your personal data in our possession.
• Correction: Ask to correct or update inaccurate personal information.
• Deletion: Request deletion of personal data we hold about you.
• Opt-Out: Withdraw your consent for certain processing activities (e.g., marketing emails).

To exercise any of these rights, please contact us at the email address provided below. We may ask for verification of your identity before processing your request.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

9. International Transfers

If you access or use our Services from outside Nigeria (or your primary region), please note that your information may be transferred to, stored in, and processed in Nigeria or other countries. We take steps to ensure adequate protections are in place to safeguard your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date,” and the most current version will always be posted on our website or app. We encourage you to review this Policy periodically. Your continued use of our Services after changes are posted indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Pademi

Email: okey@octinnovations.com

Phone: +234-704-123-5004